How can we help?
For membership, charges, tee times, events, or club policies, contact your club directly. For sign-in trouble, app errors, privacy requests, or accessibility help, contact Black Sparrow support.
App support
Email support@blacksparrowclubs.com. Include your club name, device model, iOS version and a screenshot when possible. Never send a password or full card number.
Privacy and deletion
Start a deletion request in the app under Account, or email privacy@blacksparrowclubs.com. Read the privacy policy.
Secure payments
Payment methods are collected through Stripe-hosted setup. Black Sparrow does not ask club staff or members to send card numbers by email.
Typical support hours: Monday–Friday, 9:00 AM–5:00 PM Eastern. Critical access and security reports are triaged as soon as possible.